Shipping policy

DELIVERY

An important update regarding the delivery of your order:

Our delivery partners are currently experiencing delivery delays due to a significant increase in demand. Please allow additional time to receive your order.

We have temporarily suspended Express and Same Day Delivery due to Delivery delays.

Please allow up to 7 working days for delivery.
Orders will be delivered via courier and will require a signature.

Shipping within Australia is free with all orders over $150. Orders under $150 will be charged a $15 shipping fee.

Simply show your online receipt (this was emailed to you when you placed your order online), the credit card used for your purchase, and a form of photo ID.

If your order is on backorder, you will be contacted via email with details of your backorder item. Items on backorder make take longer than 7 working days.

During the busy SALE period, we will do everything we can to dispatch your order so that is it received within 7 working days however orders may be delayed due to high volume of orders.

LOST OR DAMAGED GOODS

If your order is lost or damaged in transit, please call us (08) 8682 6433, 9.00am – 5.30pm Monday to Friday so that we may assist you.

ORDER TRACKING

When your online purchase is complete you will receive an email containing your order confirmation and delivery details. This email will also include a link which will allow you to track the status of your delivery.